The top failed questions are those that have had or have a greater number of incorrect answers, accumulated during training and/or during the memorization process. 


Within the Knowledge Dashboard of the training: 

  1. Go to the Knowledge section, at the bottom of the page you will find the list of "Top Failed Questions" 

  2. Click on the "Down Arrow Cloud" button in the menu at the top right

  3. Find the folder on your PC where you want to download the template and click on "Save"

Note: In the Knowledge section you will be able to filter by categories, segments and dates and download the excel of the top failed questions according to the applied filter.

Check out our articles in the Knowledge Management section to discover and understand how to manage your organization's knowledge in Zapiens.